Frequently Asked Questions

How will I receive a confirmation of my purchase?

We will send you a confirmation email, please allow up to 48 hours.

What is the RainCheck platform?

RainCheck provides an online-to-offline (O2O), commerce platform that allows retail brands to both track and influence online product discovery to in- store sales. We also offer card-linking (debit & credit), where people can add offers, loyalty points or cash-back to any debit or credit payment card. The main difference is that we can do this at SKU level not just at the merchant level. For more information please visit

When will the RainCheck App be available?

The RainCheck App is available now on both iOS & Android platforms. A new wallet function will be added soon.

What is the RAIN Token?

The RAIN token is the utility token, distributed and identified on the Stellar Blockchain.

How will the RAIN Token be used?

The RAIN Token will be a utility token that is awarded for shopping in general and around marketing activities associated with products and brands on the network. People can be rewarded for saving items to their wishlist and making a purchase of those items both online and offline. Tokens can be exchanged and transferred between friends and family on the network.

What Blockchain does the RAIN Token operate on?

Stellar Blockchain

Do I need to verify my identity before I can receive RAIN Tokens?

ID verification is mandatory to participate in the ICO. You will need to be verified before you can use the exchange so we recommend completing KYC.

Am I allowed to participate in the ICO?

You will need to double check to ensure you comply with the relevant laws and regulations in your own country of residence.

Is it possible to get a refund?

Refunds are not available, but you will be able to trade RAIN Tokens on third party exchanges, for other crypto and fiat currencies.

How can I contact RainCheck?

The best way to get in touch is through Please allow up to 48 hours for a response. Alternatively you can join our community channels - Telegram - Reddit